Privacy Policy

Effective Date: January 22, 2026

SUBAITA LLC (“we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit https://neptunepulse.com/, contact us, submit an inquiry, or use our marketing consultancy and media buying consulting services.

By using our website, you acknowledge this Privacy Policy. Where consent is required by applicable law, we will request it before carrying out the relevant processing.

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information:

  • Contact Information: Your name, email address, phone number, company name, and other contact details you provide.
  • Business Information: Your business website, industry, marketing objectives, advertising requirements, budget information, and details relevant to a consulting inquiry.
  • Communications: Messages, inquiries, feedback, and other information you send to us.
  • Transaction Information: Records relating to services purchased, invoices, payment status, and transaction references. Payment card details are handled by payment providers where applicable, unless otherwise disclosed.
  • Technical Information: Information such as IP address, browser type, device information, operating system, referring pages, and website interaction data, where collected.
  • Marketing Preferences: Your communication preferences, newsletter subscription status, and consent records, where applicable.

We do not intentionally request sensitive personal information through general website forms. Please avoid submitting such information unless it is necessary and we have provided an appropriate method for doing so.

2. How We Collect Information

We may collect information through the following methods:

  • When you complete a contact or inquiry form.
  • When you email, call, or otherwise communicate with us.
  • When you request, purchase, or receive our consulting services.
  • When you subscribe to marketing communications.
  • Through cookies, server logs, analytics tools, and similar technologies, where implemented and permitted by law.
  • From service providers or business partners when they lawfully share information with us for relevant business purposes.

3. How We Use Your Information

We may use personal information for legitimate business purposes and other purposes permitted by applicable law, including:

  • Responding to inquiries and consultation requests.
  • Providing and managing our consulting services.
  • Preparing proposals, service plans, and recommendations.
  • Processing payments and maintaining transaction records.
  • Communicating about projects, deliverables, and service updates.
  • Sending marketing communications where permitted by law.
  • Operating, maintaining, and improving our website.
  • Understanding website usage and evaluating user experience.
  • Detecting fraud, preventing misuse, and protecting our systems.
  • Complying with legal obligations and enforcing agreements.

4. Legal Bases for Processing

Where applicable privacy laws require a legal basis for processing, we may rely on one or more of the following:

  • Your consent.
  • Taking steps at your request before entering into a contract.
  • Performing a contract with you.
  • Complying with legal obligations.
  • Legitimate business interests, where permitted and balanced against applicable individual rights.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve performance.

Depending on the tools implemented, these technologies may include:

  • Essential Cookies: Technologies necessary for website operation, security, or requested functionality.
  • Analytics Cookies: Technologies used to understand how visitors interact with website pages.
  • Preference Cookies: Technologies that remember selected settings or preferences.
  • Advertising Cookies: Technologies that may be used to measure advertising effectiveness or support relevant advertising, if such tools are implemented.

Where required by law, we will obtain consent before using non-essential cookies or similar technologies. You may also be able to manage cookies through your browser settings or our cookie preference tool, if available.

6. How We Share Information

We do not sell personal information in exchange for money. We may disclose information to the following categories of recipients where necessary for the purposes described in this policy:

  • Service Providers: Website hosting providers, email services, customer relationship management tools, analytics providers, and technical support providers.
  • Payment Providers: Third-party payment processors that help facilitate and verify transactions.
  • Advertising and Analytics Platforms: Providers used to measure website activity or advertising performance, if applicable.
  • Professional Advisers: Lawyers, accountants, auditors, and other advisers when reasonably necessary.
  • Authorities and Other Parties: Government agencies, regulators, courts, or other parties where disclosure is required by law or reasonably necessary to protect legal rights and safety.
  • Business Transfers: Relevant parties involved in a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.

Some privacy laws define certain advertising-related disclosures or data sharing as a “sale” or “sharing” even when no money is exchanged. Where applicable, we will provide required notices and choices.

7. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services. These services may collect information under their own privacy policies and terms.

SUBAITA LLC does not control the privacy practices of independent third parties. We encourage you to review their privacy policies before providing information or using their services.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods may vary depending on the type of information, the nature of the business relationship, applicable legal requirements, and whether the information remains necessary for its original purpose. When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect information handled through our business operations.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include:

  • Requesting access to personal information we hold about you.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion of personal information, subject to exceptions.
  • Requesting a copy of certain information in a portable format.
  • Withdrawing consent where processing is based on consent.
  • Objecting to or requesting restrictions on certain processing.
  • Opting out of certain targeted advertising, sale, or sharing activities where applicable.
  • Appealing a decision regarding a privacy request where required by applicable law.

To submit a privacy request, contact us using the information provided in the Contact Information section below. We may need to verify your identity before responding.

We will handle requests in accordance with applicable law. Certain exceptions may apply, and exercising a privacy right will not result in unlawful discrimination or retaliation.

11. California and Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state laws. Depending on the law and the circumstances, these rights may include access, correction, deletion, portability, and the ability to opt out of certain targeted advertising or personal information sales or sharing.

If a state privacy law applies to our processing of your information, we will provide the notices, rights, and options required by that law.

To make a request or ask a question about applicable state privacy rights, please contact us using the details below.

12. Children’s Privacy

Our website and consulting services are intended for businesses and adult users. We do not knowingly collect personal information online from children under the age of 13.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action as required by law.

13. International Data Transfers

Information may be processed or stored in the United States or other locations where we or our service providers operate. Privacy laws in those locations may differ from the laws where you live.

Where required by applicable law, we will take appropriate steps to protect personal information transferred across borders.

14. Marketing Communications

We may send service-related communications necessary to respond to inquiries, manage consulting engagements, or provide requested information.

We will send promotional emails only where permitted by applicable law and subject to any required consent. You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us directly.

Unsubscribing from promotional communications will not prevent us from sending essential service-related or transactional communications where appropriate.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website functionality, service providers, or legal requirements.

Any updates will be published on this page with a revised effective date. Where required by law, we will provide additional notice or obtain consent for material changes.

16. Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need additional information about how we handle personal information, please contact us:

SUBAITA LLC
456 Berriman ST 1
Brooklyn, NY 11208, USA
Phone: +1 929-621-8356
Email: Subaitallc@gmail.com
Website: https://neptunepulse.com/